Privacy Policy

Last updated: April 29, 2026

Introduction

National Home Buyers USA is a nationwide wholesale and investment real estate firm. We are committed to protecting the privacy of everyone who visits our website, calls us, sends us a text, or emails us. By using nationalhomebuyersusa.com (the "Site") or submitting your information to us in any form, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information you provide directly, including:

  • Personal identifiers: full name, email address, phone number, and mailing address
  • Property details: address, condition, motivation for selling, desired timeline, and financial situation
  • Communications: records of calls, text exchanges, and email correspondence
  • Digital footprints: IP address, browser type, pages visited, and session duration
  • Tracking data: cookies and similar tracking technologies

How We Communicate With You

Text Messages (SMS/MMS)

We use SMS and MMS messaging to send appointment reminders, offer updates, follow-ups, and marketing communications. Message frequency varies based on your inquiry and transaction status. Message and data rates may apply. Reply STOP at any time to cancel all text messages. Reply HELP for assistance.

Phone Calls

We may contact you by phone using live agents, pre-recorded messages, and AI-powered voice systems for transactional updates and marketing purposes. Consent to receive such calls is not a condition of receiving any offer or service.

Email

We send transactional emails (form confirmations, offer details, appointment scheduling) and marketing communications. You may unsubscribe from marketing emails at any time via the unsubscribe link in any email.

AI & Automated Systems

We may use artificial intelligence platforms, chatbots, and AI voice systems to initiate contact, respond to inquiries, qualify leads, and follow up. See the "Automated Technology & AI Communications" section below for full details.

TCPA Compliance & Consent

National Home Buyers USA fully complies with the Telephone Consumer Protection Act (47 U.S.C. § 227) and all applicable FCC regulations. We obtain express written consent before using automated dialing equipment, pre-recorded messages, artificial voice systems, or AI-powered calling to contact you.

Consent is obtained through checkboxes on our contact forms and is never a condition of receiving a property offer or completing a transaction.

You may revoke consent at any time using any of these methods:

We process all opt-out requests within 10 business days. After you opt out of marketing communications, we may still contact you for transactional purposes directly related to an active property inquiry.

Automated Technology & AI Communications

When you grant consent, we may use the following communication technologies:

  • AI Voice Calls: Artificial intelligence systems that place and receive calls using human-like voices. You may request disclosure of whether you are speaking with an AI at any time.
  • AI Chatbots: Automated systems on our website or partner platforms that respond to inquiries, gather information, and route conversations.
  • Automated Text Messaging: Auto-dialers and pre-programmed message sequences for reminders, follow-ups, and marketing.
  • Automated Email Sequences: Platform-triggered follow-up emails based on your actions.
  • Predictive Dialers: Outbound calling systems operated in compliance with FCC regulations.
  • Call Recording: All calls may be recorded for quality assurance, training, and compliance purposes. By continuing a call after notification, you consent to recording unless you object at the start of the call.

All of the above require prior express written consent as required by the TCPA, 47 U.S.C. § 227, and FCC regulations.

How We Use Your Information

We use the information we collect to:

  • Evaluate your property and prepare a fair cash offer
  • Contact you and answer your questions about the sale process
  • Process real estate transactions and coordinate closings
  • Send appointment reminders, offer updates, and transaction confirmations
  • Improve our website and communication processes
  • Comply with legal and regulatory requirements
  • Prevent fraud and maintain system security
  • Send marketing communications you have consented to receive
  • Share relevant property and contact information with our network of buyers and investors to facilitate transactions

Information Sharing

We do not sell your personal information to third parties for their marketing purposes. We share information only in the following limited circumstances:

  • Service Providers: Vendors such as CRM platforms, communication services, title companies, attorneys, and transaction coordinators who are under contractual obligations to protect your data.
  • Network Buyers and Investors: Qualified members of our buyer and investor network may receive property details and contact information relevant to completing a transaction.
  • Legal Requirements: When required by law, court order, government regulation, or to protect the rights, safety, or property of National Home Buyers USA, our clients, or the public.
  • Affiliated Companies: Our affiliated companies and business partners, as part of our shared business operations.
  • Business Transfers: In connection with a merger, acquisition, or asset sale.

Data Security

We implement reasonable administrative, technical, and physical safeguards against unauthorized access, disclosure, alteration, or destruction of your personal information. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We retain your information only as long as necessary for the purposes described above or as required by law.

Your Rights & Opt-Out

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your information (subject to legal retention requirements).
  • Marketing Opt-Out: Stop receiving marketing communications at any time.
  • Automated Communication Opt-Out: Revoke TCPA consent for automated calls and texts.
  • Data Portability: Request your data in a portable format where technically feasible.

To exercise any of these rights, contact us using the information in the "Contact Us" section below. We will respond within 30 days.

Text Messaging Terms

  • Message frequency varies based on your inquiry and transaction status.
  • Standard message and data rates may apply.
  • Reply STOP to cancel all text messages from us.
  • Reply HELP for assistance.
  • Opting in to text messages is never a condition of purchase or receiving an offer.
  • Text messaging is supported on all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
  • Privacy questions: info@nationalhomebuyersusa.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the effective date of the current version at the top of this page. Your continued use of the Site following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us

For questions about this Privacy Policy, to exercise your rights, or to opt out of communications:

National Home Buyers USA
Phone: 1-866-492-1158
Email: info@nationalhomebuyersusa.com